Level 1
- Query Response Time – 72 hours
- Query Resolution Time – 7 days
- Access to Forums/FAQs
- Additional templates – £50 per template
- SEO option – £5 per month
COST: Free
Level 2
- Query Response Time – 24 hours
- Query Resolution Time – 48 hours
- Access to Forums/FAQs
- 2 Custom Widget Requests.
- Additional templates – £30 per template
COST: £50 per month
Level 3
- Query Response Time – 24 hours
- Query Resolution Time – 48 days
- Access to Forums/FAQs
- Plugin Requests (they go under our evaluation and testing first)
- 5 Custom Widget Requests.
- Additional templates – £10 per template
COST: £100 per month
Additional design requirements outside of scope of site conversion is charged at £25 per hour.
