Our test approach is task-based, to ensure testing is relevant, and that visitors can effectively use the site to achieve their goals. These tasks are indentified in User Stories (the best way to get requirements, as these are usually based on real life scenarios). You don’t have these? Not a problem, as we have standard test approach to cover this situation, including:-
- Browser compatibility
- Coding standards
- Web accessibility
- Other specialised standards (such as SCORM, MOBILE OK)
Web Site Design Audit
A (heuristic) evaluation of the site against known usability principles, web site audits are a cost effective and identify a significant number of site problems. Audits work well in combination with task based testing. We provide you with easy to read feedback using mockups and prototyping.
Cross Browser/Platform Compatibility
Most website performance issues, and cross-browser anomalies are due to coding errors. Implementing good coding practice can help your website to adhere to accessibility and compatibiliy. It is worth noting that web accessibility devices (such as screen readers) assume quality code standards.
Seo
SEO is a huge area with many complex and chargeable services on offer – but there are things you can do simply, wihout having to digest a lengthy manual. As well as our audit results, we will also provide some quick guides to monitor and improve your SEO ongoing. And with the use of heatmaps, click audits and page statistics, we can provide you with improvements based on real statistics.
Issue Tracking & Progress
You review the defects on our issue tracking system (or we can use yours, if available).
Basic Usability Checklist
- Will the user get the point of the page?
- Will the user understand the navigation system?
- Will the user guess where to find things?
- How will the users interact with the web site you are testing?
- What is difficult for people to do?
- Where do they get lost?
- What makes sense to them?
- What makes them feel distrustful or insecure?
- What do they like and what do they hate?
- Can the user accomplish a key task?
- Can the user find something specific?
