Our test approach is task-based, to ensure testing is relevant, and that visitors can effectively use the site to achieve their goals.
These tasks are indentified in User Stories (the best way to get requirements, as these are usually based on real life scenarios).
You don’t have these? Not a problem. We have standard a usability testing approach to cover this situation.
Coding standards : Most website performance issues, and cross-browser anomalies are due to coding errors. Implementing good coding practice can help your website to adhere to accessibility and compatibiliy. It is worth noting that web accessibility devices (such as screen readers) assume quality code standards.
Web accessibility : Often seen as an “inconvenience”, but complying with WCAG Level A should be a standard, and with a little work you can extend your audience.
Design heuristics : A (heuristic) evaluation of the site against known usability principles, web site audits are a cost effective and identify a significant number of site problems.
SEO : Don’t be fooled, there is a lot of SEO work your developers can do to help in this area. Search engines are getting more intelligent, and there are techniques with content and coding that can instantly improve your website’s SEO.
Other specialised standards : SCORM, MOBILE OK …
Basic Usability Checklist
- Will the user get the point of the page?
- Will the user understand the navigation system?
- Will the user guess where to find things?
- How will the users interact with the web site you are testing?
- What is difficult for people to do?
- Where do they get lost?
- What makes sense to them?
- What makes them feel distrustful or insecure?
- What do they like and what do they hate?
- Can the user accomplish a key task?
- Can the user find something specific?
