What to do for rapid web testing turnaround
We have a pool of gifted user testers: people who can use a website and uncover major problems, using years of experience on the web in professional capacity. They clearly articulate their thoughts while they browse your site, and don’t require a facilitator to ask them questions.
Our ability to draw on such a large number of testers helps you in many ways:
Bigger pool of quality user testers to select from
Our testers reside across the UK/Europe. We aren’t limited geographically to only people who can drive to your office.
User testers need less compensation
Traditional user testers have to drive to and from your office and stay there for an hour. That’s why they usually get paid £40-£50 per hour. Our user testers don’t leave their own computer, and their test sessions are shorter, so they don’t require as much compensation.
Web-enabled
We use the web to remove some layers from the traditional user testing process, such as recruitment agencies that charge about £100 to screen each user (when we do it for free). And because it’s done over the web, you get your user test results in a day rather than a couple weeks.
What to do now?
1. Contact us for user testing, specifying the demographic profile of your target audience and how many user testers you want. One user costs £25 per hour (+VAT), five users cost £100 per hour (+VAT). Book an hour, if that is all that is needed, or longer if your site requires it – you tell us what you need.
2. We notify user testers. Our user testers will test and report on your site (with screenshots and/or video to illustrate).
3. You check our bugtracking system. Each user will raise defects/enhancements on our bugtracking system, which will allow you to keep constant visibility of progress.
4. You review the defects, which include specific functional and design errors, as well as:
- Strengths – What they liked.
- Weaknesses – What they didn’t like.
- What would have caused them to leave your site.
