Usability Testing

Task Based Testing

We can design and carry out task based test­ing for your web site to ensure that vis­i­tors can effec­tively use the site to achieve their goals

Task based test­ing involves observ­ing users as they per­form tasks on the live site or pro­to­types to iden­tify usabil­ity problems

Web Site Audit (Heuris­tic evaluation)

An eval­u­a­tion of the site against known usabil­ity prin­ci­ples, web site audits are a cost effec­tive and iden­tify a sig­nif­i­cant num­ber of site prob­lems. Audits work well in com­bi­na­tion with task based testing.

Mini Audits — Web Forms to Search Interfaces

Do you need to zero in on one ser­vice or func­tion? You can have a web site audit for just one area.

Web Log and Usage Analysis

We can do a detailed analy­sis of your log data to develop a pro­file of strengths and weak­nesses of site. We can dis­cover under­used or unusual paths that indi­cate areas for fur­ther inves­ti­ga­tion. We’ll use log analy­sis to develop “best bets” for search engine results.

Issue Track­ing & Progress

You review the defects on our issue track­ing sys­tem (or we can use yours, if avail­able), which will include spe­cific func­tional and design errors covering:-

  • Browser com­pat­i­bil­ity
  • Cod­ing standards
  • Web acces­si­bil­ity
  • Other spe­cialised stan­dards (such as SCORM, MOBILE OK)

Usabil­ity Consultancy

We can train or men­tor your in-house team in car­ry­ing out usabil­ity studies.

We can give a pre­sen­ta­tion, web or video con­fer­ence ses­sion, half day or full day work­shops on task based test­ing, home page usabil­ity, search and web log analy­sis, evi­dence based redesigns, heuris­tic eval­u­a­tion and writ­ing for the webYou check our bug­track­ing sys­tem. Each user will raise defects/enhancements on our bug­track­ing sys­tem, which will allow you to keep con­stant vis­i­bil­ity of progress.

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